Privacy policy

Introduction

DiamondLift Garage Door operates this website and respects every visitor's right to privacy.

This policy explains what personal data we collect through diamondliftgaragedoor.com, how we use it, and what rights you have as a visitor. Personal data means any information that identifies you: your name, phone number, or email address.

DiamondLift serves Milwaukee, Brookfield, Waukesha and surrounding Wisconsin communities, and this policy applies to all visitors in those areas and beyond. You can read more about the company or get in touch if anything here needs clarifying. Our handling of visitor information follows the consumer privacy guidance the Federal Trade Commission publishes for businesses.

Information we collect

DiamondLift collects only the information you choose to give us. Nothing more.

When you fill out a contact form or request a quote on this site, you submit information voluntarily. That typically includes your name, phone number and email address. Personal data collection here means the categories of information a visitor submits on purpose when asking for help.

We do not purchase contact lists. We do not collect financial information through this site. If you only browse without filling out a form, we collect no personally identifying information directly from you.

The contact form routes directly to our team. What you submit stays between you and us.

How we use your information

For one reason: to respond to your service request.

When you submit your name, phone or email through this site, we use that information to reach out about your garage door enquiry. That is the full scope of use.

We do not add you to automated marketing lists without your consent, and we do not forward your information to advertisers or lead brokers. We may use anonymised data to understand how visitors interact with the site and improve it. Your name, phone and email stay between you and DiamondLift.

Cookies and tracking

The site uses cookies to track basic usage patterns.

Cookies are small data files that websites store on a visitor's device. They help tools like Google Analytics understand how visitors navigate a site, and we use that data to see which pages get the most visits and how long people spend on them.

This data is anonymised and does not identify you personally. You can adjust your browser settings to block or delete cookies at any time, and doing so will not affect your ability to request service through the site.

Third-party services

Google Analytics is the only third-party tool on this site.

Google Analytics is an analytics tool that collects anonymised browsing behaviour: pages visited, session duration, device type. Google processes that data on its own servers under Google's privacy terms, and DiamondLift does not control how Google stores or manages it.

We do not use third-party payment processors on this site, and no financial transactions occur here. If we add other third-party tools in future, this policy will be updated to reflect that. Current third-party exposure is limited to Google Analytics.

Our terms of service cover the rest of the legal framework for using this site.

Your rights and choices

You can ask what data we hold, ask us to correct it, or ask us to delete it.

These are data subject rights: the ability of any visitor to ask what data we have, request corrections, or ask us to delete it. We honour these requests as a matter of company policy, regardless of what any particular law requires of a business our size.

To exercise any of them, email info@diamondliftgaragedoor.com with your request. We will respond as quickly as we can, typically within a few business days. You can also opt out of email communication by replying directly to any message from our team.

Data retention

We keep your contact information only as long as we need it.

Data retention means how long we keep the information you submitted. We do not maintain permanent marketing databases of past enquiries.

Once your service request is resolved, your contact information is kept only as long as needed for basic service records. If you want it removed sooner, email us and we will action that.

Children's privacy

This site is not directed toward children under the age of 13.

We do not knowingly collect personal data from anyone under 13. If you believe a child has submitted information through our contact form, email info@diamondliftgaragedoor.com and we will delete it upon confirmation.

Changes to this policy

We will update this page when our data practices change.

Any updates get posted here with a revised effective date at the top. Continued use of diamondliftgaragedoor.com after a posted update means you accept the revised terms, so periodic review of this page is worth doing.